Shipping Policy

At Sable, we want your order to arrive quickly, safely, and exactly as expected — so you can get to the best part: wearing it. Here's everything you need to know about how we get your pieces from us to you.

Processing Time

Once you place your order, our team gets to work. All orders are processed within 1–2 business days (Monday through Friday, excluding public holidays). You'll receive a confirmation email as soon as your order is placed, and a second notification with your tracking details once your package is on its way.

Orders placed after 12:00 PM local time on a Friday will begin processing the following Monday.

Domestic Shipping (United States)

We offer the following shipping options for all orders within the United States:

Standard Shipping: Estimated delivery in 3–7 business days after processing
Free Standard Shipping on all domestic orders over $50
For orders under $50, shipping costs are calculated at checkout based on your location and selected shipping method

Please note that business days do not include weekends or federal holidays. During peak seasons — such as major sale events or holidays — processing and delivery times may be slightly extended. We'll always keep you informed.

International Shipping

Sable ships to a growing list of countries worldwide. International delivery typically takes 7–21 business days after processing, depending on your location and local customs procedures.

International shipping costs are calculated at checkout based on destination, package weight, and your selected shipping method. We'll always show you the full cost before you confirm your order — no surprises.

Countries we currently ship to include:

Canada
United Kingdom
Australia
New Zealand
France
Germany
Netherlands
Sweden
Ireland
And more — if your country isn't listed at checkout, please contact us at hello@shopsable.com and we'll do our best to help.

Tracking Your Order

As soon as your order ships, you'll receive an email with your tracking number and a direct link to follow your package's journey. We recommend checking your spam or promotions folder if you don't see it within 2 business days of placing your order.

If you created an account with Sable, you can also log in at any time to view your order status under My Orders.

Duties, Taxes & Customs (International Orders)

International shipments may be subject to import duties, taxes, and customs fees upon arrival in your country. These charges are determined by your local customs authority and are the responsibility of the customer — they are not included in your order total or shipping cost at checkout.

We recommend checking with your country's customs office for an estimate of any applicable fees before placing your order. Unfortunately, we're unable to predict, control, or reimburse these charges.

Lost or Delayed Packages

We know how frustrating a delayed or missing package can be — and we're here to help sort it out.

If your tracking information shows your package as delivered but you haven't received it, please first check with neighbors, building management, or any safe drop locations near your address.
If your package is stuck in transit or hasn't updated in more than 5 business days (domestic) or 10 business days (international), please reach out to us at hello@shopsable.com with your order number and we'll investigate right away.
Lost packages confirmed by the carrier will be replaced or refunded at no additional cost to you.

Damaged Items

If your order arrives damaged, please don't worry — we'll make it right. Contact our team at hello@shopsable.com within 7 days of delivery and include:

Your order number
A brief description of the damage
Clear photos of the damaged item and packaging

Once we've reviewed your message, we'll arrange a replacement or issue a full refund — whichever you prefer. Your experience with Sable should feel effortless, from the moment you order to the moment you open the box.

Still Have Questions?

Our team is happy to help. Reach out to us at hello@shopsable.com or through our Contact page and we'll get back to you within 1–2 business days. Because at Sable, the experience of shopping should feel just as good as the clothes themselves.